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| Michael Fay |
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| Location: - |
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 Friday, 15. January 2010 19:33 Host: host81-157-7-52.range81-157.btcentralplus.com
On 12 January on the B3004, my car broke down. I contacted the RAC and arranged for a pickup on 13 January.
Richard called me in the morning and we arranged a pickup time. Due to the road conditions he had been going since 4am.
I met him exactly at the time arranged and since the car had to go to Basingstoke he informed me the car would be taken to JD Motors lot and transported when the roads improved.
The next morning, He called to inform me the car had been dropped off and it was all taken care of.
Richard went above and beyond what was required. He was very professional and a great company representative.
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