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Customer Feedback
Letters received by the Company about our Breakdown and Recovery Services and also jobs completed in our workshops are added to this area of the website.

You may also directly add your own entry by simply clicking on 'Add Your Feedback' below. Your message will appear in a few minutes!

All entries made before Sunday, 27. July 2008 00:51 are shown here; 17 in total.


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Customer Feedback

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Name Comment
17) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; .NET CLR 
Sarah 
Location: Farnham
Date and TimeSaturday, 7. June 2008 00:25 Host: host86-132-99-196.range86-132.btcentralplus.com   Write a comment  

Thank you to Jamie who came within half an hour of my car breaking down. Not only was he polite and courteous he fixed my car within the hour and I was back on the road! Thank you very much!!!!
16) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)  View Web Page 
Gaetana Prassede 
gaetana(dot)prassede(at)hampshire(dot)pnn(dot)police(dot)uk
Location: Hampshire Constabulary
Date and TimeFriday, 23. May 2008 09:48 IP:   Write a comment   Send E-mail

Just wanted to say a big thanks to you all for helping to make our section 165 media publicity go down an absolute storm yesterday. The media attention was great and what better way to publicise your work then to be out on Hampshire streets commicating with the public.

Special thanks to John Martin, who sorted everything from start to finish and Dave Drew from JD Motors in Alton who was a total star and gave up a whole day driving a vehicle recovery truck with our section 165 seized and crushed vehicles around the county for us.

I think virtually every newspaper, TV and radio station covered this in some way yesterday. We got front page on the Echo, big pieces on BBC South and ITV Thames Valley throughout the day, as well as coverage on Power, Ocean, Wave, Original, Delta, Eagle radio, to name but a few.
15) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; 
Mr and Mrs D Stiles 
stiles100(at)btinternet(dot)com
Location: Four Marks
Date and TimeSunday, 11. May 2008 20:29 Host: host86-131-59-220.range86-131.btcentralplus.com   Write a comment   Send E-mail

We were very impressed and thankful to Richard[?] who was called out to help us on the 9 May 2008 when our Mercedes car broke down in Haselmere.

It proved to be a very long and frustrating call out 4.30-8pm but throughout Richard proved to be very patient and helpful. We belong to Meredes breakdown service which proved to be not as efficient as we would have liked, but Richard eventually managed to come to our rescue by getting us back to your Alton depot and then arranging a taxi to Four Marks where we live.

We are very grateful to the service from JD Motors and particularly to Richard.
14) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) 
Amanda Stone 
Location: Alton
Date and TimeWednesday, 20. February 2008 17:37 IP: .   Write a comment  

Just wanted to drop you a note to thank you for all your help with James's Corsa. I know you have done all you can and it has been much appreciated. It is not often these days that you find a company who you feel genuinely have your best interests at heart and we have appreciated your honesty and efforts on our behalf. We will certainly be using you in the future and wouldn't hesitate to recommend you to people. Thanks again.
13) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) 
Ceri Steele 
ceri(dot)steele(at)jobcentreplus(dot)gsi(dot)gov(dot)uk
Location: Alton
Date and TimeFriday, 15. February 2008 12:20 IP:   Write a comment   Send E-mail

I just would like to reiterate my appreciation yesterday for the help and effort that your chap [I believe his name may have been Andy but ....] went to regarding my little Peugeot - He was really helpful and friendly so thanks a lot!
12) IP logged  Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/200 
Mrs Shirley Maddams 
alison(at)bazzrob(dot)co(dot)uk
Location: Alton
Date and TimeThursday, 7. February 2008 16:17 IP: 87.114.141.95.plusnet.thn-ag1.dyn.plus.net   Write a comment   Send E-mail

Wednesday 30th January 2008 at 1p.m.

Your kind and very cheerful driver, turned what could have been a very traumatic incident into one where I ended up laughing, he was full of funny little quips and was extremely efficient, courteous and helpful. An asset to your company, thank you.
11) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) 
Gordon Penfold 
Location: Guildford
Date and TimeSunday, 3. February 2008 20:06 IP: 79-73-241-122.dynamic.dsl.as9105.com   Write a comment  

I was helped earlier by Sandy on an RAC callout.

Just to say thanks - he's a really nice guy and very helpful.
10) IP logged  Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) 
s.morgan-evans 
Location: Guildford
Date and TimeWednesday, 30. January 2008 20:49 Host: host86-141-95-104.range86-141.btcentralplus.com   Write a comment  

Thank you Andy for rescuing me and my aged terrier! when my car broke down on 28th January. Excellent service, and a true knight of the road!
9) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) 
Stuart Dixon 
Location: Farnham
Date and TimeWednesday, 2. January 2008 12:39 Host: Dixon ([86.17.212.23])   Write a comment  

This e mail is to express my appreciation of the courtesy and service of your emergency low loader truck mechanic who assisted me in Farnham early yesterday evening.

The RAC arranged the assistance from Osborn Road Farnham because my vehicle was unable to be driven to the repair centre in Weydon Lane, Farnham. Your company attende the scene very quickly and your employee (sorry I dont have his name) was very helpful and efficient. I express my sincere thanks for that.
8) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Sky Broadband; .NET 
Becca 
Location: Bordon
Date and TimeWednesday, 14. November 2007 17:12 IP: 5ac88a6b.bb.sky.com   Write a comment  

Hi, I would just like to say how great and very efficent Dave was when he turned up to my accident, the phone was answered by Emma who was very helpful and calming and Dave was there as quick as he could be. I was very happy with the service I got. Thank you very much.. x
7) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0 
Royal Mail Liphook 
Location: Liphook, Hants.
Date and TimeThursday, 8. November 2007 20:04 Host: host81-153-74-98.range81-153.btcentralplus.com   Write a comment  

A big thank you to Jamie and JD Motors for rescuing Postman Pat and Jess in there our of need. A very very quick response and a First Class recovery.
6) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322) 
T Drago 
tdrago(at)thecrucible(dot)com
Location: Malta
Date and TimeWednesday, 24. October 2007 01:18 Host: mideng.gotadsl.co.uk   Write a comment   Send E-mail

Excellent service for my Audi A4 valet and antifreeze check, facilities second to none, I enjoyed our frame of snooker, although next time I will give you more than a 68 point start as this proved woefully inadequate. Your eye is not bad but keep your head down on the shot.............we can't all be Alex Higgins One other small thing to mention, would it kill you to supply some chalk, my break may not have stopped at 133 had the chalk we were using not been of the blackboard variety All the best Andy, kindest regards Tony
5) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; 
Wendy Smith 
wendysmith(dot)per(at)btinternet(dot)com
Location: Calne
Date and TimeWednesday, 17. October 2007 11:03 Host: host86-144-126-140.range86-144.btcentralplus.com   Write a comment   Send E-mail

I just wanted to thank Andy for his outstanding service on 15th October 2007. He lifted our spirits, showed sincere concern, made sure we were safe and comfortable and really went above and beyond the call of duty.

We wish there were more 'Andy's' in the service industry.
4) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) 
Jenny Bullen 
jeny(dot)bullen(at)treloar(dot)org(dot)uk
Location: Alton
Date and TimeTuesday, 9. October 2007 20:16 Host: proxy-01.ukerna.ifl.net   Write a comment   Send E-mail

I would to thank you for your excellent service today in rectifying my ridiculous mistake. I am horrified to have to admit to adding petrol to my tatty but reliable old turbo diesel citroen zx. You took it away, sorted it out and popped it back without a word of criticism or blame. Thank you. This was an expensive mistake but you made it bearable.
3) IP logged  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322) 
Miles Smith 
Location: Farnham
Date and TimeFriday, 21. September 2007 16:08 Host: jdmhq.gotadsl.co.uk   Write a comment  

I just wanted to thank your team of two for their excellent effort in working out the best method of recovering my wife's VW Sharan from its crash site against a beech tree in my garden, when the car's handbrake appeared to have failed.

They were highly professional and there is no doubt that the method used saved significant further damage to the undercarriage of this car as it had to be recovered in the dark from the far side of a small wall.